How to cancel my xfinity plan - Feb 21, 2024 · Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.

 
Jun 21, 2023 ... I decided yesterday to cancel Comcast's Xfinity TV service and keep its Internet plan. I had been considering it for some time due to the .... Home depot nw tallahassee

Comcast's Xfinity TV Remote app connects to your Xfinity TV account to provide TV listings and on demand programming directly to your iPhone. If you're in front of your TV while us...Sep 29, 2020 · Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. Xfinity Mobile doesn’t normally charge a line access fee, but you will face a $25 a month fee per line if you don’t maintain either Xfinity Internet, Xfinity Voice or Xfinity TV service. For example, the $25 a month per line fee will be assessed even if you move to a location where Xfinity Internet isn’t offered.Choose the language in which you'd like to proceed. English and Spanish are available on the electronic system. 5. Say "Cancel service" when prompted. 6. Say your AT&T Wireless account or phone number. 7. Follow the prompts to complete the cancellation process.Comcast's Xfinity TV Remote app connects to your Xfinity TV account to provide TV listings and on demand programming directly to your iPhone. If you're in front of your TV while us...Transferring account ownership. If you would like to transfer ownership of the account to yourself, take the following steps: Visit our bereavement support page on xfinity.com. After completing the security check, choose Transfer account ownership to me and upload the requested documents. Note: If you do not have the death certificate, you … Steps for self-enrollment. If you want to enroll in the Seasonal Convenience Plan, follow these steps: Visit the Seasonal Convenience Plan homepage and click ENROLLING IS EASY. Sign in using your Xfinity username and password. Select your seasonal hold duration by filling in the Enter Start Date and Enter End Date fields, then click CONTINUE. Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Find it under Apps & Subscriptions in Flex or X1 Settings. You can also say “Manage Hulu” into your Xfinity Voice Remote. Once you’re logged in to the Hulu app, go to the Apps & Subscriptions Management menu. You'll see the details of your current Hulu subscription. Press the down arrow to get to Change Plan.If you’re not able to chat with an agent or cancel online then you can contact Xfinity directly by calling their customer service at 1-800-XFINITY (800) 934-6489 to speak with an agent about terminating your service. You can say “cancel service” and your call will be directed to their Retention Team who will try to convince you to stay.Xfinity offers a wide range of internet and TV plans to meet your home entertainment needs. With so many options, it can be difficult to decide which plan is best for you. To help ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.If you subscribed to the SHOWTIME streaming service on your Cox Contour Stream Player and you wish to cancel, please refer to this page. If you purchased SHOWTIME through your Sam’s Club membership, please refer to this page . If you purchased a SHOWTIME and Paramount+ bundle subscription through www.showtime.com, please refer to this page.XfinityVianney. Hi, @user_f1yotx. Thank you for reaching out. I ask that you reach out privately, so we help with the changes. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support."Check using your online billing statement. Log into your account. You’ll see your current statement and a list of your past bill statements. Click the Statement PDF link under Current Statement or click on the statement date range you want to view. Your package information is listed on page three of your billing statement.To learn how you can keep your phone number if you switch carriers, follow these steps: Call the new provider to let them know you want to port in your number and become a new customer. Do not cancel your current service before you port your current number, as it’s unlikely to work. Although the FCC requires the transfer to happen in one …Please give our Xfinity Mobile Team a call at 888-936-4968 or chat with them here https://comca.st/3kgEpns for assistance with the line. If you have already contacted the team and need additional assistance, please send us a message with your name and internet service address following the instructions below.Hello @user_ywuxm7 We're so sorry you've had difficulties getting in touch with us. This is really not the kind of experience we'd want for you, and you can certainly reach us here 1-1 and we'lll be happy to help. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then …When you're ready to resume service on a line that you temporarily suspended, just chat with us. Remember, as the primary account holder, you can suspend service on any active lines for up to 14 days. Your service will automatically resume on the 15th day, unless you speak with an Xfinity Mobile Specialist to make other arrangements. The 14-day ...Cancel service for 30 days or more and switch service back on via an Xfinity reseller. Option one is the simplest if you have a spouse or roommate. This works best if …Click on ' My Account '. Under ' Plan & Billing ', click on ' Cancel subscription '. The next screen will ask, ' Are you sure? Click ' I still want to cancel ' and follow the prompts. Your cancellation must be submitted 24 hours before your next renewal or payment date. Once canceled, you'll receive an email confirming your subscription is ...Change user roles. To change a user's role: Sign in to xfinity.com as the Primary user.; Scroll to view the users on the account. Click the user whose role you'd like to change. Under the Manager Permissions section, click Change Permissions.; Choose the user role you'd like the user to have, then click Continue.; When the role is successfully …Canceling your Xfinity service. If you don’t want to transfer your Xfinity service or use a temporary pause, you can also cancel your service altogether. You can cancel your Xfinity service in many different ways, including over the phone, via online chat, in person by visiting an Xfinity store, through an online form or via mail.Thank you for reaching out to our forums! I am sorry for the delay in response. Are you looking to disconnect your cable services to reduce the cost of your monthly bill or did you want to keep your cable services and use the Xfinity Stream App to watch all your TV services using your own equipment (such as a Roku or a Smart TV that has the app …1 Message. Sunday, May 5th, 2024 4:11 AM. Cancel hbo max from my plan. Whenever I try to remove the hbo max add on from my plan through the website I get …On the next call, just let them know you have a "hot tap" and don't need a tech for install. Give them the Mac address of your modem and they can activate it immediately. I have had them before insist that they need to ship a self install kit and charge $10. No big deal, just throw it away when it comes.Check using your online billing statement. Log into your account. You’ll see your current statement and a list of your past bill statements. Click the Statement PDF link under Current Statement or click on the statement date range you want to view. Your package information is listed on page three of your billing statement.Select Cancel Subscription at the bottom of the box and follow the prompts. Screenshot of the Subscriptions tab on the Accounts page. A package is listed with ...To cancel your subscriptions online, follow these simple steps: Log in to your Xfinity account using your username and password. Navigate to the “Manage Subscriptions” section. Locate the subscription you want to cancel and click on the “Cancel” button next to it. Follow the on-screen prompts to confirm your cancellation.Well, Xfinity is being totally useless in addressing my problem. I want to deactivate an Apple Watch and they seem to have no mechanism for doing that. Do I …ACP participants worried about the program’s future should know that we have their back with reliable, high-speed Internet options to keep them connected. We’ll continue to offer our low-cost internet service, Internet Essentials, for $9.95 per month. Internet Essentials Plus doubles the speed of Internet Essentials for just $29.95 per month.Once signed in, scroll down to the “Need to change something” section and select Manage Premium Channels. 3. To add a new subscription, select the checkbox in the subscription you are interested in. 4. To cancel a subscription, deselect the checkbox of the subscription you’d like to remove. 5. Click Review Changes to review before ...You can cancel your Xfinity TV service through an online cancellation form (but you’ll still end up talking to a representative), or you can cancel by calling Retention …Jan 29, 2020 ... You may want to cancel your Comcast service for any number of reasons. However, you should expect to face some charges depending on the ...Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Please bring your deployment paperwork into an Xfinity Retail Store or call 888-936-4968 to securely provide your deployment paperwork electronically. We will update your Xfinity Mobile account with your suspension-eligibility status, so you're good to go when you’re ready to suspend service. Find an Xfinity Retail Store featuring Xfinity ...March 23, 2023 2:00 p.m. PT. 6 min read. Sarah Tew/CNET. Switching wireless providers isn't easy. Although there are three major networks in the US, the actual number of wireless carriers and ...Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. While your membership is paused, you can unpause or cancel at any time from your Account page. To unpause your membership: Using a web or mobile browser, go to your Account page. Select Unpause Now from the banner that says Ready to watch? at the top of your Account page. You will be immediately charged and your billing date will be updated ... The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Oct 11, 2023 · Here’s a detailed process for each of the ways to cancel your Comcast Xfinity service: 1. Online Chat. Xfinity provides an online chat option where you can request service cancellation. Step 1: Visit the official Xfinity official website. Step 2: Navigate to the “Support” or “Contact Us” section. Step 3: Look for the “Chat with an ... Here’s a detailed process for each of the ways to cancel your Comcast Xfinity service: 1. Online Chat. Xfinity provides an online chat option where you can request service cancellation. Step 1: Visit the official Xfinity official website. Step 2: Navigate to the “Support” or “Contact Us” section. Step 3: Look for the “Chat with an ...If your Disney+ subscription appears on your Xfinity bill, you can change to a new plan through your X1 TV Box or Flex streaming TV Box by following these steps: Access the Disney+ app and go to Settings. Select Account. Select Change > next to your current Subscription plan. Follow the prompts to choose your new plan.Out of Xfinity's multitude of plans, our favorite pick is the Connect More tier at 300Mbps. Depending on your region, it usually runs between $25 and $35, only $5 more per month than the company's ...Nov 27, 2023 · Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. Dec 3, 2023 · The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. On the next call, just let them know you have a "hot tap" and don't need a tech for install. Give them the Mac address of your modem and they can activate it immediately. I have had them before insist that they need to ship a self install kit and charge $10. No big deal, just throw it away when it comes.I can understand your frustration since doing this online would be so much more convenient. Because there could be so many different options when downgrading your services, I'd be happy to chat with you and provide those details. I think this may be beneficial when trying to compare the packages and prices you could switch to.As of 2015, MSNBC had no plans to cancel its morning news and talk show, Morning Joe. Although MSNBC experienced a reported 21 percent decline in viewership overall in 2014, news s...1.4K Messages. @user_f46b3e This is a great question. You would send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.One way to reduce your Xfinity internet cost is to get more Xfinity. Yeah, anti-intuitive for sure—but you actually get a sweet deal when you bundle Xfinity internet with Xfinity Mobile, saving you up to $180 per year. You can get a basic internet plan (with 75Mbps speeds) and an Xfinity Mobile line for as little as $50 per month.Step 1 – Call Comcast. Calling the company is necessary if you want to cancel your Xfinity account. You should call Comcast Retention at 1-800-XFINITY or 1-800-COMCAST. The number should also appear on the bill. When you call, answer the menu by telling them about your wish to cancel your subscription.Click on ' My Account '. Under ' Plan & Billing ', click on ' Cancel subscription '. The next screen will ask, ' Are you sure? Click ' I still want to cancel ' and follow the prompts. Your cancellation must be submitted 24 hours before your next renewal or payment date. Once canceled, you'll receive an email confirming your subscription is ...Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.2. Contact Xfinity Customer Support. To initiate the cancelation process, you’ll need to get in touch with Xfinity’s customer support. You can do this through various channels, including phone ...To add Global Travel Pass to any phone line on your account online: Sign in to your Xfinity Mobile account. From the Activity page, select the phone line you’d like to add the Global Travel Pass to. This will take you to the line details screen. Scroll to the Plan Features category, then select Plan your trip in the section labeled ...2. Contact Xfinity Customer Support. To initiate the cancelation process, you’ll need to get in touch with Xfinity’s customer support. You can do this through various channels, including phone ...Booking.com is one of the most popular online platforms for hotel reservations. However, there may be times when you need to cancel your hotel reservation due to unforeseen circums...I recently purchased a new 4K TV to replace a 1080p set that died in one of our bedrooms. This is the first (and so far only 4K set in the house), so I hadn't needed to be …I can understand your frustration since doing this online would be so much more convenient. Because there could be so many different options when downgrading your services, I'd be happy to chat with you and provide those details. I think this may be beneficial when trying to compare the packages and prices you could switch to.Please note that the Netflix cancellation will take effect immediately. If you have a previous, valid method of payment (credit or debit card, for example) on file with Netflix, Netflix will charge your previous method of payment. Please contact Netflix to cancel your Netflix account after changing your service package with Comcast.Press and hold the Setup or Set button on your remote until the light at the top turns green or flashes twice, depending on your remote model. Enter the component …Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Go to Settings on your Xfinity X1 TV Box or Flex streaming TV Box. Go to the Apps & Subscription Management menu. Note: You can also find this menu by saying, “ Manage BritBox ” into your Xfinity Voice Remote. From the Apps & Subscriptions screen, you can see: Your subscription status. The recurring price.Cancel in store or mail your cancellation request. You can visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast …I ordered service at an Xfinity store for a month from now, and I was assured that it's a No Term Agreement plan. Meaning, no Early Termination Fees since we're moving out of the country at some point in the next year. I double-checked under the Legal Agreements and Contracts section in my profile and I didn't see a contract - so far, so …Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...Yes! The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+ and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K ...I ordered service at an Xfinity store for a month from now, and I was assured that it's a No Term Agreement plan. Meaning, no Early Termination Fees since we're moving out of the country at some point in the next year. I double-checked under the Legal Agreements and Contracts section in my profile and I didn't see a contract - so far, so …Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Comcast Digital Voice also provides ca...Use this article to support customers who’ve canceled their Xfinity services. Customers may have questions on paying their final bill, equipment returns, their email account and …Select Cancel Subscription at the bottom of the box and follow the prompts. Screenshot of the Subscriptions tab on the Accounts page. A package is listed with ...Please note that the Netflix cancellation will take effect immediately. If you have a previous, valid method of payment (credit or debit card, for example) on file with Netflix, Netflix will charge your previous method of payment. Please contact Netflix to cancel your Netflix account after changing your service package with Comcast.The price of an Early Termination Fee (ETF) can be different depending on the type of agreement you have set up, as well as how far into it you are. If you signed up for a 12-month agreement, your ETF would start at $110 and decrease by $10 each month until the 12-months are over. With a 24-month agreement, your ETF would start at $230 …No. XMPP is billed on a month-to-month basis. It continues unless canceled. The monthly cost is $7, $12, or $15, plus applicable tax, per device, depending on device. Find the monthly cost for your device. Important: Effective July 10, 2024, there will be program and price changes to XMPP.1.4K Messages. @user_f46b3e This is a great question. You would send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.Option 1: Canceling your service via online form submission. One way to start canceling your service via the online route is to fill out a form. You’ll enter the following …Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. Access the Manage Channels app. Get to the app by saying “Manage Channels app” into your Xfinity Voice Remote or pressing the xfinity button on your remote. Use the arrow buttons on your remote to go to Apps and press OK. Go to the Xfinity row of the Apps menu. Go to Manage Channels and press OK. You'll see this screen: Additional Information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Comcast is a well-known and reputable telecommunications company that offers a range of services, including phone plans. As with any service provider, it’s important to consider th...Watch the Disney+ app on Xfinity X1 and Flex. Press the Xfinity button on your remote. Select Apps. Select the Disney+ app tile. Note: You can also say, “ Disney plus app ” into your Xfinity Voice Remote to open the app. With your remote, choose the Sign Up Now or Login button.Check Xfinity availability at your address and customize your plan. Shop Xfinity offers, pricing and packages at the right price for your needs today!Could you please send our team a private message with your full name and full address? Our team can absolutely assist with looking at our internet-only options. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. 0.How to Cancel Your Comcast Service Over the Phone. If you’re not able to chat with an agent or cancel online then you can contact Xfinity directly by calling their customer service at 1-800-XFINITY (800) 934-6489 to speak with an agent about terminating your service. You can say “cancel service” and your call will be directed to …Press and hold the Setup or Set button on your remote until the light at the top turns green or flashes twice, depending on your remote model. Enter the component …On a Roku Device Press the Home button on your Roku remote. Highlight The Roku Channel. Press the Star button on your remote to open the options menu...I would just take a pcture of the box showing brand, etc. The visit the local service center to get the matter resolved. They can check the system and will give you a receipt. I have never had anyone at a service center try to sell me something. It is the only place I go for replacing box (s), remotes are "free". 0.Dec 13, 2019 ... Just calling them, saying it's too expensive now, and that you want to cancel will usually get them to lower it back to the new customer deal ...To cancel a United Airlines reservation online, passengers need either the confirmation number and passenger’s last name or Mileage Plus account number used when making the reserva...To learn how you can keep your phone number if you switch carriers, follow these steps: Call the new provider to let them know you want to port in your number and become a new customer. Do not cancel your current service before you port your current number, as it’s unlikely to work. Although the FCC requires the transfer to happen in one day ...

If you'd like to upgrade your Xfinity Flex service to Choice TV Select with Xfinity Flex, you can do so right from your streaming TV Box! Here’s how: Just say "Upgrade to Xfinity TV" into your Xfinity Voice Remote, or from the main menu (Home screen) or Shop page, select the Upgrade to Xfinity TV tile at the top of the screen or select the .... Find me the closest costco

how to cancel my xfinity plan

Step 1 - Research all the plans out there and figure out which is best for you. Xfinity Mobile is the only carrier that doesn’t charge you a monthly phone line access fee, plus offers free minutes and texts. Switch between Unlimited and By the Gig anytime so you only pay for what you need. Here’s a detailed process for each of the ways to cancel your Comcast Xfinity service: 1. Online Chat. Xfinity provides an online chat option where you can request service cancellation. Step 1: Visit the official Xfinity official website. Step 2: Navigate to the “Support” or “Contact Us” section. Step 3: Look for the “Chat with an ...Here’s a detailed process for each of the ways to cancel your Comcast Xfinity service: 1. Online Chat. Xfinity provides an online chat option where you can request service cancellation. Step 1: Visit the official Xfinity official website. Step 2: Navigate to the “Support” or “Contact Us” section. Step 3: Look for the “Chat with an ...Choose the language in which you'd like to proceed. English and Spanish are available on the electronic system. 5. Say "Cancel service" when prompted. 6. Say your AT&T Wireless account or phone number. 7. Follow the prompts to complete the cancellation process.You must maintain either Xfinity Internet, Xfinity Voice, or Xfinity TV to avoid the $25 per month line fee, add new lines, or purchase devices on DPPs for existing lines. Get 24/7 help with any questions you have. Support for your questions about Xfinity Mobile's network and coverage, including Wi-Fi hotspots and international talk, text ... Step 1 - Research all the plans out there and figure out which is best for you. Xfinity Mobile is the only carrier that doesn’t charge you a monthly phone line access fee, plus offers free minutes and texts. Switch between Unlimited and By the Gig anytime so you only pay for what you need. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Here’s a detailed process for each of the ways to cancel your Comcast Xfinity service: 1. Online Chat. Xfinity provides an online chat option where you can request service cancellation. Step 1: Visit the official Xfinity official website. Step 2: Navigate to the “Support” or “Contact Us” section. Step 3: Look for the “Chat with an ...To learn how you can keep your phone number if you switch carriers, follow these steps: Call the new provider to let them know you want to port in your number and become a new customer. Do not cancel your current service before you port your current number, as it’s unlikely to work. Although the FCC requires the transfer to happen in one …ACP participants worried about the program’s future should know that we have their back with reliable, high-speed Internet options to keep them connected. We’ll continue to offer our low-cost internet service, Internet Essentials, for $9.95 per month. Internet Essentials Plus doubles the speed of Internet Essentials for just $29.95 per month.Option 1: Canceling your service via online form submission. One way to start canceling your service via the online route is to fill out a form. You’ll enter the following …Once signed in, scroll down to the “Need to change something” section and select Manage Premium Channels. 3. To add a new subscription, select the checkbox in the subscription you are interested in. 4. To cancel a subscription, deselect the checkbox of the subscription you’d like to remove. 5. Click Review Changes to review before ...Thank you for reaching out to our forums! I am sorry for the delay in response. Are you looking to disconnect your cable services to reduce the cost of your monthly bill or did you want to keep your cable services and use the Xfinity Stream App to watch all your TV services using your own equipment (such as a Roku or a Smart TV that has the app …We would like to show you a description here but the site won’t allow us.To cancel your plan, follow the steps below: Log in to y our account. Go to Plans & Payments. Select Cancel Plan. Once confirmed, you will see a confirmation message on screen and receive a confirmation email, which may take a few hours. Your plan will not renew at the end of your current billing cycle. No refunds or credits will be issued ...Check using your online billing statement. Log into your account. You’ll see your current statement and a list of your past bill statements. Click the Statement PDF link under Current Statement or click on the statement date range you want to view. Your package information is listed on page three of your billing statement.If you’re not able to chat with an agent or cancel online then you can contact Xfinity directly by calling their customer service at 1-800-XFINITY (800) 934-6489 to speak with an agent about terminating your service. You can say “cancel service” and your call will be directed to their Retention Team who will try to convince you to stay.Click the Peacock Free option, then click Change Plan. The next screen asks if you’re sure you want to switch to free. It will show you some of the content you will miss out on once you lose ...Thank you for reaching out to our forums! I am sorry for the delay in response. Are you looking to disconnect your cable services to reduce the cost of your monthly bill or did you want to keep your cable services and use the Xfinity Stream App to watch all your TV services using your own equipment (such as a Roku or a Smart TV that has the app …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.

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